Effective Date: 01/01/2025

Welcome to Easyday Supermarket! These Terms of Service ("Terms") govern your use of our services, including shopping at our physical stores or accessing our website, mobile app, and any other services provided by Easyday Supermarket. By using our services, you agree to these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using any part of our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these Terms, you must not access or use our services.

2. Who We Are

Easyday Supermarket operates store locations:

• Riverstone NSW 2765

We provide a wide range of grocery products and related services, both in-store and online, to meet the needs of our customers.

3. Eligibility to Use Services

To use our services, you must be at least 18 years of age or have the legal authority to enter into these Terms on behalf of a minor. By using our services, you represent that you meet these eligibility requirements.

4. Changes to the Terms

Easyday Supermarket reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the Terms periodically. Your continued use of the services following any changes indicates your acceptance of the revised Terms.

5. Shopping and Pricing

a) In-store Purchases

All in-store purchases are subject to availability. Prices for products are displayed at the time of purchase and may vary between stores and online. We reserve the right to refuse service to any customer who violates store policies or disrupts operations.

b) Online Orders

By placing an order through our website or app, you agree to pay the price for the items selected, including any applicable taxes and shipping fees. Prices and availability are subject to change without notice. We reserve the right to cancel or modify any order due to errors, fraud, or product availability.

6. Payment Methods

We accept various forms of payment, including credit cards, debit cards, and cash. For online purchases, we accept credit/debit cards and digital payment methods. You agree to provide accurate payment information and authorize us to charge the total amount of your order including any transaction fees applied by the bank, Visa, or Mastercard. We reserve the right to refuse or cancel any order if there is an issue with payment authorization.

7. Shipping and Delivery

If you place an order for delivery through our online platform, we will make reasonable efforts to deliver the items within the stated timeframe. Delivery charges will apply, and any estimated delivery times are subject to change. We are not liable for any delays in delivery caused by external factors beyond our control.

8. Return and Refund Policy

Please review our Return and Refund Policy for detailed information on returning items and requesting refunds. This policy is an integral part of these Terms of Service.

9. Limitation of Liability

a) Product Liability

Easyday Supermarket is committed to providing high-quality products. However, to the fullest extent permitted by law, we are not responsible for any damages, losses, or injuries that may arise from the use or misuse of our products.

b) Website and App

We strive to ensure that our website and app function smoothly and accurately. However, Easyday Supermarket does not guarantee that these platforms will always be available, uninterrupted, or error-free. We are not liable for any damages or losses resulting from the unavailability or malfunction of our online services.

10. Intellectual Property

All content on our website, app, and marketing materials, including logos, product images, and descriptions, is the property of Easyday Supermarket and is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without prior written consent.

11. User Conduct

When using our services, you agree not to:

• Engage in any fraudulent, illegal, or unauthorized activity.
• Interfere with the functioning of our website, app, or services.
• Submit false information or impersonate another person or entity.
• Upload or distribute viruses, malware, or harmful content.
• Violate any applicable laws or regulations.

We reserve the right to terminate your access to our services for any violation of these Terms.

12. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

13. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts in New South Wales.

14. Termination

Easyday Supermarket reserves the right to terminate or suspend your access to our services, with or without notice, if we determine that you have violated these Terms or engaged in conduct that is harmful to our business.

15. Contact Us

If you have any questions about these Terms or require assistance with any of our services, please contact us:

• Riverstone NSW 2765
• Phone: 02 9672 7698
• Email: info@easydaysupermarket.com.au

By using Easyday Supermarket's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.